Privacy Policy | Sindhu’s Pickles

Last Updated: November 2025

Welcome to Sindhu’s Pickles (referred to as “we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit sindhuspickles.com or purchase our non-veg pickles and other food products online.


1. Information We Collect

A. Personal Information

When you place an order or create an account, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed via secure third-party gateways)

B. Non-Personal / Technical Information

We also collect non-identifiable data such as:

  • Browser type and version

  • IP address

  • Device details

  • Pages visited and time spent

This helps us improve our services and website performance.


2. How We Use Your Information

We use the collected information to:

  • Process and deliver your pickle orders

  • Communicate order updates and confirmations

  • Improve our website and product quality

  • Send offers and promotions (only if you opt in)

  • Provide customer service and support

We do not sell or rent your personal data to any third party.


3. Payment and Security

Your online transactions are protected using SSL encryption.
Payments are processed securely through Razorpay / Paytm / UPI / Net Banking / Credit & Debit Cards.
We do not store your payment details (such as card numbers or CVV) on our servers.


4. Cookies Policy

Our website uses cookies to:

  • Store your preferences

  • Track cart and checkout progress

  • Analyze website traffic and improve performance

You can disable cookies in your browser settings, but some parts of the website may not function properly if you do.


5. Third-Party Services

We may share limited information with trusted third parties such as:

  • Payment gateways (for transaction processing)

  • Delivery partners (for order shipment)

  • Analytics tools (like Google Analytics)

  • Email or SMS providers (for order updates)

These services are bound by confidentiality agreements and data protection obligations.


6. Data Retention

We keep your data only as long as necessary to:

  • Complete transactions

  • Comply with legal requirements

  • Improve our business operations

If you wish to delete your data, please contact us — we’ll remove it unless required by law to retain it.


7. Your Rights

You have full control over your data. You may:

  • Request access to your personal information

  • Ask for corrections or updates

  • Withdraw consent for marketing emails

  • Request deletion of your data

To exercise these rights, email us at Info@sindhuspickles.com


8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices.
The latest version will always be available on this page. Please review it regularly.


9. Contact Us

For questions or concerns about this Privacy Policy or our data handling practices, contact us:

Sindhu’s Pickles
📧 Email: Info@sindhuspickles.com
🌐 Website: https://sindhuspickles.com
📍 Location: 1-1/154 Indhra Nagar, Mohan Nagar Post, Salem -636030